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Each item is handcrafted by skilled Vietnamese artisans using traditional embroidery techniques. Every piece is unique, detailed, and made with care to ensure exceptional quality.

Yes. All our embroidered hair bows, jewelry boxes, and pocket mirrors are individually handcrafted, so slight variations are normal and part of their charm.

Orders are typically processed within 1–3 business days. During peak seasons or for handmade items requiring extra detail, processing time may be slightly longer.

Yes, we ship worldwide. Shipping rates and delivery times vary depending on your location and will be shown at checkout.

Hand wash with mild detergent and cold water, avoid bleach, air dry flat, and iron on the reverse side with low heat. Do not use dryers or harsh chemicals.

We accept returns and exchanges for unused items within 14–30 days (depending on your store policy). Handmade items must be returned in their original condition. Please contact us before returning.

If your order arrives damaged or defective, reach out to us within 48 hours with photos, and we’ll be happy to replace or refund the item.

Yes! Depending on availability, we may offer custom designs or personalized colors. Contact us to discuss your idea and we’ll do our best to accommodate it.

We try our best to represent colors accurately, but slight differences may occur due to lighting, screen settings, and the handmade nature of our products.